How Cloudgenics collects, uses, retains and protects personal information.
This Privacy Policy describes how Cloudgenics Pty Ltd, headquartered in Sydney, Australia, collects, uses and protects personal information of website visitors, prospective customers, customers and partners. It applies to all Cloudgenics websites, products and services.
Cloudgenics collects only the personal information necessary to operate our website, support sales conversations, and provide services. This typically includes business contact information you choose to share, technical access logs for security and abuse prevention, and, for customers, the information necessary to deliver and support our products.
To respond to enquiries, provide and improve our services, ensure security and prevent misuse, and meet regulatory and contractual obligations. We do not sell personal information.
Depending on your jurisdiction you may have rights of access, correction, erasure, restriction, portability and objection. To exercise any right, contact info@cloudgenics.info. Cloudgenics responds within statutory timelines under applicable laws including the Australian Privacy Act, the EU GDPR, the UK GDPR, the UAE PDPL, the Saudi PDPL, the India DPDP Act, and other relevant regimes.
Cloudgenics operates globally. Where personal information is transferred across jurisdictions, we use appropriate safeguards including Standard Contractual Clauses, customer-instructed regional residency, and additional technical measures.
Cloudgenics retains personal information only as long as necessary for the purpose collected, or as required by law.
Privacy enquiries: info@cloudgenics.info
This policy is a summary intended to be readable. The full legal text is provided to customers in the Data Processing Addendum and to data subjects on request.